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Shipping

Granite Industries ships orders primarily via UPS Ground. Below is a UPS Transit Time Chart.

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Granite offers free UPS Ground and free freight shipping to the Contiguous 48 States on most orders. Granite Industries reserves the right to charge shipping on any order. Free Shipping will always be a standard shipping option. Expedited options are available but nullify the free shipping promotion.

Orders that ship via UPS Ground
1. We will process the order within 24 hours.
2. If the item is in stock, we will ship it within 24 hours of processing it.
3. If the item is not in stock, it generally will take 3-5 days to get it in stock. We will ship it as soon as it comes into stock.
4. We will send a UPS tracking number as soon as it ships
5. UPS delivers it. If you would like signature confirmation please let us know and it can be added for a small fee.

UPS Options

UPS Ground
UPS 3 Day Select
UPS 2nd Day Air
UPS Next Day Air

Orders that ship via Freight Carrier
1. We will process the order within 24 hours
2. If the item is in stock, we will ship it it within 1-2 business days.
3. If the item is not in stock, it generally will take 3-5 days to get it in stock. We will ship it as soon as it comes into stock.
4. We will provide a PRO Tracking Number and carrier as soon as it ships.
5. The freight company will call you to setup a delivery time and day.
6. Upon delivery please inspect the shipment to ensure it is was not damaged during freight.

Lift Gate Service
Lift Gate Service is not included in the free freight shipping. Lift gate service is an extra $80.  For a complete outline of freight shipping and possible charges, please review this document: Granite Freight Shipping

General Notes
Hard to access locations can occasionally cause unforeseeable and exponentially high UPS or Freight charges. If the shipping cost is beyond the scope of a “reasonable rate”, Granite Industries reserves the right to cancel the order, ship to a different address, or split shipping costs with the customer. Granite Industries will contact the customer before making any changes to the order.

Granite Industries reserves the right to ship via a different method than selected during the checkout process at their discretion.

UPS does not deliver to PO Boxes, to ensure prompt processing, please provide an alternate address.

If signature confirmation is not requested, Granite assumes zero liability for UPS/Freight shipments after they have been confirmed as delivered.

Get In Touch

We would love to hear from you!
support@graniteind.com

THE GRANITE ONLINE STORE

Welcome to the official online store for all Granite Industries products. This includes the family companies, American Cart and Overland Carts.

Granite Industries
595 East Lugbill Rd.
Archbold, OH 43502
Phone: 1-877-447-2648
Open: 8:00 AM - 5:00 PM EDT, M-F